Free Standard Shipping on All Orders over $200!
Free Shipping for Standard Ground Shipping, applies to orders shipping within the 48 contiguous states only.
Please note that you will receive your order 3-7 business days from the day we ship it.
- If you place your after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week. This applies to Priority and Expedited orders, as well as those requesting Standard Ground service.
- After you place your order, we will send you an order confirmation via email, followed by a second email once your order ships that contains tracking information.
- Please note that orders with multiple items may ship from multiple locations based on stock availability. We will email tracking confirmation with updated delivery estimations.
- We do not offer Priority or Expedited shipping on international orders.
- We do not offer Saturday delivery service.
- Orders containing aerosol can only be shipped via Standard Ground.
- Gift Cards are excluded from “Free Shipping” promotions.
We strongly encourage users to purchase the shipping insurance. Goorin will not be held responsible for packages that are lost/stolen. Goorin package insurance is offered by Route and available for a very small fee at checkout. Lost/stolen package claims should be directed directly to Route claims.
Please reach out to our Customer Care team with any questions regarding our online order shipping policies, they will be happy to help!
Hours of Customer Care Service:
Monday - Friday : 6am - 6pm
Saturday and Sunday : 8am - 3pm
All times are Pacific Standard Time