*Please note: Due to an increase in volume and a reduced staff, current processing/handling time is typically 3-10 business days. We're doing our best to ship everything as quickly as possible though.
Thank you for your patience!
We currently utilize FedEx and USPS to manage shipments, with respect to the following conditions:
- Any shipping estimates are based on actual travel time, and do not include processing time or take into account any delays once the package leaves our warehouse.
- Once shipped, please refer to your tracking for latest updates. We typically do not have additional info past what is noted by the carrier.
- Shipping of light items, and orders with APO/PO addresses, will be handled via FedEx SmartPost. Tracking info will be available at FedEx.com for all SmartPost shipments. Final delivery of the package will be handled by USPS.
- Expedited services are currently unavailable
If you have any questions regarding shipping costs and estimated delivery times, please don't hesitate to reach out to our Customer Care Team.
Hours of Customer Care Service:
Tel: 877-428-1895
Email: support@goorin.com
Monday - Friday : 6am - 6pm
Saturday and Sunday : 8am - 3pm
All times are Pacific Standard Time
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