You can return in-store purchases to any of our Goorin Bros. retail store locations for exchange, refund or store credit. This includes purchases made over the phone. Returns must be accompanied by the original paper or digital receipt, products must be in their original condition, and the return must be initiated within 14 days of purchase.
In-store purchases CANNOT be returned to our online store.
If you do not live near a Goorin Bros. retail store location and need to return your retail store purchase, please contact your closest store for a free return label.
Current locations, contact information and hours can be found here: STORE CONTACT LIST
*Goorin Bros. in-store purchases cannot be returned to any Goorin Bros. authorized 3rd party retailer, and we cannot accept returns of items purchased from 3rd party retailers.
Please reach out to our Customer Care team with any questions, they will be happy to help!
**Friday FARM drops and underwear are non-returnable.
Hours of Customer Care Service:
Monday - Friday : 6am - 5pm
Saturday and Sunday : 8am - 3pm
All times are Pacific Standard Time
For futher assistance email firstname.lastname@example.org or submit a request here. Customer Service hours:
- Monday - Friday: 6am - 5pm PT
- Saturday, Sunday: 8am - 3pm PT